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Shipping Your Online Order
Delivery & Processing Charges (D&P)
D&P is the charge for catalogue and internet order
processing, item selection, packaging, processing, transport and handling. Special
delivery requests, including specification of carrier and/or future delivery dates,
may include additional charges. Delivery times are not guaranteed, notwithstanding
additional charges, but our best approximation and will vary with specific requests,
such as gift box, gift wrap and monogramming. Shipments and deliveries occur only
on weekdays. D&P is subject to change and will be determined at time of order
and subject to the following:
Delivery Standard
Unless an expedited service is requested, your order
should arrive in approximately 7-10 business days after shipping if ordered by 12:00
noon (CST).
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Returns & Exchanges
We want you to be completely happy with your order.
If you are unsatisfied for any reason, we will gladly accept your unworn, unwashed,
or defective merchandise for a refund. A pickup fee may apply to returns of large
and heavy items.
By Mail
On the front of your packing slip (enclosed with your
purchase), note the reason(s) for return and whether you wish to exchange it, credit
the price toward another SakhiIndia purchase, or receive a refund. Enclose your
packing slip with the item and ship, prepaid and insured, to:
Sakhi Fashion Pvt. lrd.
Nr. Station,
Santacruz (West)
Mumbai
400054 - India
Please note that merchandise must be returned within
15 days of purchase.
We work hard to ensure the accuracy of pricing on SakhiIndia.com,
but despite our best efforts, pricing errors may occur.
* If an item's correct price is lower
than our stated price, we will charge you the lower amount when your order is shipped.
* If an item's correct price is higher
than our stated price, we will, at our discretion, contact you for instructions
before shipping. If we are unable to contact you after 15 days we will cancel your
order and notify you of such cancellation.
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Order cancellation
You may cancel any SakhiIndia order as long as the order
status is "in process." If order status is "shipped," it cannot be canceled.
REGISTERED CUSTOMERS: You may cancel your web order
online. Click on YOUR ONLINE ACCOUNT, sign in, select "Order Status", click on the
desired order number, and then select CANCEL next to the item(s) you wish to cancel.
NON-REGISTERED CUSTOMERS, please call toll-free 91.22.26499838
and 91.22.26499839 to determine order status; to cancel it, please have your order
number ready.
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Merchandise & availability
SakhiIndia.com offers an edited selection of the merchandise
available in SakhiIndia stores and through SakhiIndia By Mail. We frequently add
new designers and exciting products to our selection—stay updated by registering
for SakhiIndia e-mail.
We reserve the right to limit quantities ordered.
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Your online account
Register with SakhiIndia.com for the most convenient
shopping experience. Once you register, you will not have to reenter your billing
address and shipping information, and you may also view your web order status.
Register or sign in here.
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Order status & history
ORDER UPDATES: We will send updates regarding the status
of your order, including when your item(s) ship*, to the e-mail address you provided
when ordering.
* Excluding items shipped from vendor.
Registered customers, please click Sign In to access
web order status and history.
Non-registered customers do not have online access to
order status and history. You may request information via e-mail, or by calling
91.22.26499838. Please provide the order confirmation number displayed after placing
your order so we can respond more quickly and accurately.
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