We want you to be delighted every time you shop with us.
We aim to deliver between 4-7 working days from the date of dispatch. Generally all orders are dispatched between 7-10 days. All goods are delivered by Recorded Delivery.
Sakhi cannot be held responsible for delays that may occur during transit , however we shall notify you if we are aware of any foreseeable delays, in which case we will offer you an alternative product or a full refund. Please indicate by email if your products are required for a specific date. We shall endeavour to deliver by this date and if not, we shall inform you at the earliest opportunity.
We do not accept returns, or exchanges of custom orders unless/otherwise they are sent incorrect, defective or not fit accordance to the size ordered. Please note that you must provide us a written record of the reason for return or exchange within 48 hours of receiving the item. Oversize, perishable or hazardous-material items cannot be returned. Items that have been worn, ironed, steamed or washed will not be accepted as returns or exchanges. Outfits that have any stains, emit, body odours or perfume scents, have any kind of iron marks or water stains will not be accepted for returns or exchanges.
There are no refunds for shipping and handling charges, unless it is a shipping error on our part.
Please note that Custom orders are based on the measurements that you provide on our website, Sakhi will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided.
Please enclose a written note giving the reason for the return and email or post us. We will review the reason and send you the authorisation aknowledgement if your return is accepted.
If you have any questions, please contact us:
E-Mail : info@sakhiindia.com
Write US
Sakhi Fashion Private Limited, Cherry Villa, Nr. Station, Santacruz (W), Mumbai - 400054. INDIA
Phone : +91-22-26056551 / +91-22.26056552, Fax : 91-22-26056553
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